SHIP & RETURN
When can I expect my order to arrive?
Orders are processed and delivered Monday through Friday, excluding holidays. Any orders placed on Saturday or Sunday will not ship until the following Monday.
Most orders ship from Taipei, Taiwan. Phone cases and customized products should arrive around 14 business days. Other items will be shipped in 2 business days after you order.
Do you offer international shipping?
Yes, we have customers worldwide. Please simply enter your destination country during check out. If you have any special request for receiving an international order, feel free to leave a message in the order. Please note transit times may vary due to customs delays.
What is your return policy?
We offer refunds for any items which have arrived damaged gotten lost due to postal problems. Customized items and phone cases cannot be returned or exchanged. Phone cases are print-on-demand, so please make sure the model of your phone case when you order.